![]() The only condition is that the product have not been used. We grant you the possibility to return your order 30 days after receipt. We process your case and get back to you within 24 hours. If you have a complaint, please take a picture or email us your point of view. Standard delivery is free of charge worldwide and always insured and trackable to keep your purchase safe. Some popular pieces we hold in stock for next day delivery. If you are in a hurry, we can arrange 1-2 weeks delivery with express. Within 4 weeks we can deliver your jewellery. If you have a question about your jewellery, do not hesitate to contact us. Our aim is to always make every customer satisfied. Read our care guide to take care of your jewellery in the best way possible. Your receipt is your warranty ticket so please keep it safe. Our garantee is not valid if your jewellery has been used in a careless way, nor if it has been processed by another jeweler. If your jewellery is older than this, we are happy to help you repair it at a cost. If something should happen with your jewellery when you wear it, we have a 6 month guarantee. Treat your jewellery with care and they will last for a lifetime and beyond.
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